his past March, The Department of Physical Recreation and Athletics conducted a client survey to determine how satisfied our clients were with all aspects of our operation. A similar survey in 1997 spurred many changes in our operations, like Fitness Centre renovations and creation of a Family and Special Needs Change Room.
Almost 340 members, students and staff completed a comprehensive 10-page survey distributed in the Physical Recreation Centre. Overall satisfaction with the Fitness Centre as a workout facility has significantly improved from 1997. Expansion, equipment renewal and upgraded air conditioning and ventilation over the past three years have had a positive effect.
Many clients asked that we open the Fitness Centre earlier on weekends (presently 12:00 noon). We have decided to open at 11 am on weekends, which will still enable us to run our popular weight lifting courses for the community on weekend mornings.
The pool received very positive feedback on every aspect of its operation, the same as in 1997. The pool is the jewel of our facilities and this feedback verifies that Pool Coordinator Barb Hale and her staff do a great job of operating it safelyand effectively.
Respondents agreed that the Department positively contributes to the university spirit and life, has programs that effectively promote health, fitness and well being, and that physical recreation and athletics should be an important part of university life.
All components of the Department's services were rated as important, with individual freelance recreation (eg. exercising in the Fitness Centre) rated higher than varsity sport, intramural sport or physical activity programs.
Our clients feel we need further facility enhancement. Of eight options presented, the clear top priority was to "further expand the Fitness Centre". An additional gymnasium, an ice arena and a field house with track received moderate support.
Details of survey results are available on our website: www.carleton.ca/athletics.
We thank our members from Old Ottawa South who took the time to reply to this survey. This information will help guide our decisions over the next two years.
For information on membership and facilities please call 520-4480 or check out our web site. You can e-mail us at ravens@carleton.ca